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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】:salooloo3 @( @5 O/ Z% o+ y* B5 b) s# q. |* Z
【咨询公司】:E世博( W3 [* U1 t/ V( t( c
【公司账号绑定】:已绑定
4 r( d* \1 T3 L) B$ G' e【咨询内容】:在E世博是老玩家,已有10年时间,之前也没出过问题。10月21日,账户余额4559元莫名其妙被提款。# v, X, y( s* \: b
咨询客服才知道被提款到CG钱包,我本人从来没用过CG钱包。查记录发现,中间竟然有下注记录,这段时间我在开会,没登录过。7 v" ~( T" ?, Q
现在,客服回复是因为我没有绑定双重验证,资金还在CG钱包里,但是7天了,一直没给我明确的退款时间。* _; \; t- C' g" ~: L
对E世博还是很信任的,不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
* V2 a: @- ]5 ~- S5 R3 C6 ^3 k 另外,建议提升网站安全措施,否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
+ U$ ]+ n+ R0 z8 w7 ~
8 E0 H5 t9 D/ Q9 ^, W: {好的,七玥这里会帮您联系驻站客服,请您耐心等待回应。
! Q2 `( J3 D4 {--------------------------------------------------------------------------------------------------------------------& A: h- k- h. }% d8 _7 B W
跟进情况更新: 6 b; [! H, L6 M e6 W3 S
2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服
$ \4 H% x+ d- t, n* j2022-10-27 13:40 【客服回复】——相关问题已反馈公司,更多的客服无权干涉。建议有问题再咨询在线客服。# S6 r+ W2 n+ X) N" Z% D3 Y
2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
% N2 d$ |9 J" x# o T% T5 M2022-10-27 14:24 【会员评价】—— 中评3 a7 ^/ h0 P1 T5 p& s) G' a/ |
3 Q8 y8 c6 Q# N2 w评价说明:
+ H- p( T/ F* V3 z, Q+ U% {1,如在公司(客服)无明显过错的情况下,如会员刻意给予差评,版主会客观分析做评价:中评处理6 x- _; y& o6 x
2,如咨询客服已回复,但无法再7天(工作日)完成,会员保留日后追评的权力。
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哥哥您好
% Q' \0 }. I" |) Y+ pe妹已将您的状况回报给相关单位了!
' x7 m6 F( T: }) D5 ?- v请哥哥放心,公司会尽快协助您的问题的~; M/ U- }+ L+ `
由于妹妹权力有限,无法了解详细原因 :(1 t$ G4 h) p& I9 p0 t
如还有其他疑问,可以再谘询线客服小姐姐唷!谢谢您。 |
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楼主,客服已经回应您了。能够给到的帮忙也只有这么多了,还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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