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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
$ B- e L4 W v目前等待中 有经验的老哥过来说一下这种情况有遇到过没! L/ Y7 ]# H9 q( j. H0 Z, @) o) _5 f& R
: r( \2 ~0 G) q1 K! Y' d
| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
6 m+ |) ?; g& A+ U2 k0 ]
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑
0 X( U# r: a4 e {5 i$ g7 c- ?$ Q5 K: |
亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
/ r* U5 d. g2 O: i% R) G----------------------------------------------------------------------------------------------------------------------
% Z! Q: E) i" Q跟进情况更新：
" Q' \5 O, B: ^& r. n9 c u7 v2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服0 n0 V5 Z& V' X( Y8 d \. x
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可6 N& k% y, P# c( Q( P' R$ D
2023-11-8 13:30【会员评价】——好评结束本次咨询
3 g$ [) G( G/ A4 z$ v& ^- a$ H) G( H" L% [/ I2 K8 e& s8 z$ W
评价说明：/ p( G" _9 y8 ?2 y# d
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理/ R4 K4 C$ `, U- r( j( O
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。$ c0 ?" `& O1 A: x4 d
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. J9 o, d3 {9 k7 r% Z0 ^你好，这边没有收到您的邮件哦。
; G- K" B( B4 M9 `0 D; i: g }我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
0 K6 O1 D! j7 |+ D) d2 C8 w您只需提供身份证件【正反面即可】& F2 v' P3 a/ S B' x! K4 z
8 q' B& x1 I# c) R. r, F这边可以私发我您发邮件的截图嘛？ |
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12BET客服代表 发表于 2023-11-8 09:09
6 l0 R4 W% V4 {, D( \6 s& a6 V' ]你好，这边没有收到您的邮件哦。6 C' V% c- p Q+ S7 n
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
. O. Z; r/ |0 I7 z4 `% V: M3 ^. p您只 ...
- M* T( p4 |: t可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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* }2 M$ s3 K* ?, |' |! R7 }! g如何私发给你 |
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- S3 @. U* u! @我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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O! Q5 d w/ Y7 d+ \+ P: ~5 U可以再试一次哦。我们邮箱系统之前有问题
1 o% @+ S/ x' L5 e- w) D[email protected] |
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7 S1 X1 Q# \8 k! v, V7 f
已经发送了 收到了没 |
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% X& o4 r* _ D! p0 E2 j7 j
怎么和你私信 |
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! X W# v2 n: c$ k我在论坛无法给你发送短消息 只能阅读你发给我的 |
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$ B# N/ N1 X2 g! U还是没收到哦，我让客服联系您了 |
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6 q& x# @9 E4 w! _! k0 S因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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2 y4 N- M# K# U: j9 ~/ t- [客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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9 N7 }" S' ~: l# @
您好这个与账户资金无关的，0 ?; i# k' ^+ O: [! V
为了客户资金安全及避免洗钱活动: C4 ?3 G$ G+ V
我们一般都是由系统随机抽查的以确保是本人进行游戏
1 G; B* ^0 q* L4 _+ f9 g% |这样一来可以减少资金冻结事件
- q* f% t- ]( J9 ^$ d9 `" t希望您理解及配合 |
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