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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
7 M- i( k [9 ~* u6 z" B2 v
' j! b/ p5 H8 D! p【论坛ID】：收米哥; Q: Y% w% i) f2 G: t7 V! D+ N
【公司账号绑定】已通过7 g, R! O V5 W$ s2 [' t: H
【咨询驻站客服区版规】：我已阅读确认
5 \5 K! {4 ]6 r7 I【咨询详细说明】：
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* h- D# ?) h$ _已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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! C; u3 L, X2 B+ G* R转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533+ ~8 g% w. e8 m: b& I* `
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
# n1 [" p# c8 U' Z3 P4 W$ I
8 a8 u# d1 b7 D好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
+ q: A& |( L2 u-----------------------------------------------------------------------------------------------------------------------! E, H* D% H4 E: O+ g# l1 Y
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跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询( ]) h9 g p) Q. U
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况$ T! V' H. J) O
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价# h% I% m& q" D6 q# T+ t3 E+ w
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：+ F& H( r1 E5 f7 M. t: K/ ?$ \; ^+ E
* N! J# ?# ]) l6 K1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
3 E3 I7 H; K9 x& Y2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。3 _/ A& t1 {$ r! S+ ]8 @
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
$ T6 v3 A- k. q2 b' `好的，先别急哦~七玥这里帮您联系客服看一下怎么处理1 |: {# O. ~ ` x/ E- G& x- x8 k8 P
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
8 f, c0 i- V6 a5 h4 l; n好的，先别急哦~七玥这里帮您联系客服看一下怎么处理+ | u& l. y1 T3 @6 C# j8 V
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8 b& l! w# Q4 i7 c& h( \/ o% }我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评; U4 d6 m& X5 a. j7 e* Q" `! `
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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5 D% U L. v: t& _/ i1 Z5 _看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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: \& Z0 _0 o3 ?5 _3 D0 D您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间- Y( M( k8 K% W1 B
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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