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)
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
5 t5 D/ b1 J2 Z/ F% U2 f. b5 q0 o' v% ?3 E
【论坛ID】：收米哥
, k- o& S2 t/ W【公司账号绑定】已通过! b1 h* a6 g2 w" C6 Q
【咨询驻站客服区版规】：我已阅读确认
1 D, y8 T' [5 P, w3 c6 u$ s& E# J. V【咨询详细说明】：
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+ Y" f1 C+ f) j+ V; d$ V* H" G已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533* f V2 e/ d; N, h- V' }: ~: F
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq) ?- b- N A& t4 a( W7 v2 ]/ I
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 6 J9 I. u& B1 M k4 p' b$ c; ^
; c/ E5 U$ K. `好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
9 n1 S/ H7 N) }3 ] S, ~-----------------------------------------------------------------------------------------------------------------------
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跟进情况更新：
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2 L% ]6 a4 X' V+ W e4 S2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
: @2 a% s! m- A4 I' {' P2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
" n8 Y: Q7 \7 {( I1 e; p2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价9 P8 P7 G) z9 _! X5 p. e" a6 g* U
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询5 s% G, q) r6 k3 V7 x
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- ~) y9 O+ V1 {; L4 d( M( Y7 w( ~评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
0 v) ^& ?& z1 r" [" P2 j! o' x2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53 s( D# a+ Q( u% N
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理6 o D, R0 }2 a. x
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:533 V+ s) ^" b: m* c: n5 x" k
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评5 I" ~' w* R, L! s+ ~
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间: K. n7 \7 R- q' P- |# T+ U
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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