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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2109 小时
本月在线: 0 分钟
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【会员论坛ID】：duqiana 【咨询公司】：濠庄公司 【咨询内容】：昨天下午的在论坛看见你们公司有存1314送588的活动 于是就登陆你们公司$ B, ?7 p* f5 e9 k
登陆后发现有90多元 差看了一下存款记录 显示是活动优惠
% J, J; N" p3 r& s2 Q! _ 咨询客服，客服告知是什么周周彩金，反正我也不知道什么活动 ; V. S) b& C4 J
在申请1314+520活动的时候 客服告诉我 让我先玩完了送我88元 或者是扣除88元5 ^0 B6 M: @" X1 _9 f
那我肯定不能扣除了 肯定是自己去玩了 咨询了一下客服 客服说只能玩老虎機游戏 1倍流水
3 c$ f* K9 G- u2 f 于是我就吧88元去玩BBIN真人游戏的连环夺宝，打够流水谁了70元 还剩下20多元 我就申请提款了+ z1 `& e) W! d) J% o. G, s- }; G9 |
因为他们公司显示最低可以出款8元 我提款20多元没毛病吧
; \$ \* S0 H' L" P* z: b; i 过了一会提款给我退回了 说是最低提一百，明明显示最低可以提款8元 我出款20多元 合情合理 给我退回也太坑爹了 这也就罢了
$ g+ _0 b- h. J4 K: w 问题是在给我添加520活动彩金的时候5 |- S) D/ T6 I) }9 x1 r+ n3 R0 V
客服说必须要扣除前面送我的那个88元输剩下的20多元 ) Q3 w3 ~, h7 c4 K n! R x; w( Y0 z
我跟客服说 我都在规定的游戏中打够流水了 为什么还要扣除？？客服就说要是不扣除会影响我提款什么之类的吓唬我
, r0 E U' P! b9 }. i: y+ A/ r 因为我那个时候已经存好了1314元 无奈我就同意给扣除了$ B- m5 L# R$ L- z8 s7 ]0 I+ M
这么点钱是小钱 我也不在乎 昨天参加你们公司的1314+520活动也全军覆没了
. T! ~/ g; u" k* S- r. I( N! p 反正事情就这么个事情，我只是反应反应你们公司的客服太不专业了，送的88元根本任意游戏1倍流水都可以 客服误导我非让我玩老虎機# g% |/ n$ I& c
而且我按照客服说的玩老虎機打够了流水，提款20多元提款给取消，申请+520又说 要扣掉取消提款的金额
. f# B, P' Z% A+ x 就这么点小钱我也不在乎，怎么处理 你们公司自己看着办吧$ B, b) T! r3 c4 p e( z( o' g5 s
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2109 小时
本月在线: 0 分钟
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0 i2 n1 T5 O7 ~) n& j不管是公司具体提款额度是多少 我按照客服所说的游戏 打够流水 虽然说送我的金额没全部输完 5 ^7 H+ C* L' f
但是打够流水 默认就自由游戏不受任何限制了 显然给我扣除不合理
# J; d8 ^: }1 G8 X3 l. x, b虽然说当时是我同意扣除，但是试想一下当时的处境， 毕竟我已经存了1314，客服说不扣除会影响我出款+ W2 F$ r' ~$ b' ~- F& G8 ]4 w
而且这优惠 我在大厅看客服回复其他博友的帖子说任意游戏都可以 5 O6 c1 l3 N* U+ D7 a* r; F
他家在线客服完全误导我 非要让我玩老虎機游戏
- H( H; Z1 e8 g. `显然不合理 |
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当前离线
经验:
天策币:
活跃币:
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总在线: 867 小时
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本帖最后由 濠庄 于 2017-3-15 21:44 编辑
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亲~请您稍等一下呢 这边正在为您查询原因呢 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 867 小时
本月在线: 0 分钟
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本帖最后由 濠庄 于 2017-3-15 22:19 编辑
- K B) l4 f r w6 g1 e" k+ n4 r3 V% W( w0 D' ^: z0 B% Q8 j( V' r4 j* J
亲爱的玩家您好，这边已经确认完当时的情况了，这边为您说明一下哦: + `2 m+ }! _& `7 |! q
首先，关于您的88元周周彩金活动规定上是只限定玩老虎機没错呢，您在其他帖子看到的不限平台也没错，只是不限平台的活动当时是已经结束的，后面重新推出的周周彩金是有限制老虎機的哦，这方面造成您的误会，深感抱歉呢。
4 i5 O1 [2 V3 ?* g- V; q接着是出款金额的部份，这边的出款限制是最低100元呢，只是目前有推出一个出款晒图彩金的活动，送的金额是要让玩家可以直接提款的，因此才会将系统设定的金额由100元改成8元哦，但也只限定这个活动呢，为了避免造成玩家误会，在更改设定之前也是有设置弹窗提醒的，您在登陆网站时都是可以看到的哦。* e% J2 [/ [! s1 W5 O8 T
最后扣除金额的部份，虽然彩金本身是有限制老虎機的，但您已经有打够了足够的流水，因此在游戏限制的部份的确是不该受到影响的，当时接待您的客服妹妹可能是太忙了没有注意到这点，担心会影响到您后续出款，才会想要提醒您呢，这边也已经通知财务帮您将扣除的部份补回了哦，造成您的困扰非常不好意思，希望不会因此影响到您的心情呢* V, s* s; [: L6 B. ]
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 2109 小时
本月在线: 0 分钟
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{:4_130:}非常满意 |
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