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当前离线
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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 8 `$ G5 P6 L- R, V3 `2 Y
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【论坛ID】：收米哥
3 @% a* E8 c$ t+ h. D【公司账号绑定】已通过
1 x' U5 {( j2 {" r; ~% o【咨询驻站客服区版规】：我已阅读确认2 b( @2 g8 j3 L; v( a
【咨询详细说明】：" _; n/ G6 @& F1 o: {
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T8 e& D3 x; U$ s$ V( l: A& m已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
" N+ m( j! `% I- }$ a6 b9 t' G! P( _" [6 t. R5 j: @
转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45338 j' K" G% u# x9 h) L
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间# r' F5 {; J% ?/ s) I
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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F8 h" k) s% o4 t
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
# ^! v# t- q, e) | |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53" S$ \ L/ G) R, H
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理& p- F. r) m; ^& b2 i
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
5 a& \) b% O" S3 Z7 M2 Z3 i2 t# G好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑 0 J) A J8 N# U9 p
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
( k- O& Y) v( \7 q7 ]3 P2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
( v) N( K% R5 s3 m( r2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价5 Z9 L/ O# i! q! o8 k) V
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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1 N5 U. b# [3 o4 \' T! m1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
) \" d7 R9 c$ Q' a. p' D( s. n% O2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。& [4 U2 b+ W$ ~% q( P
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