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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
3 u; U# d. x% ~/ l, N6 k, c目前等待中 有经验的老哥过来说一下这种情况有遇到过没
; F, a) @' h' J5 I9 ?) U$ R& k5 d
+ D, f, U7 p/ j9 [| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 t; Q4 ^9 z) @7 s0 m, }
( G T2 n( s4 o- |亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈
( b& Y3 ]# N B5 ]' \* q2 m$ y6 F' ^----------------------------------------------------------------------------------------------------------------------
: O5 r( r! r& p跟进情况更新：% f( M3 N @4 ]% b% i8 _
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服
4 a$ v; U% L9 @) {3 n2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可* @: c/ j1 u( A' ~- i: L
2023-11-8 13:30【会员评价】——好评结束本次咨询; c8 a& Y- g3 V" m
% J- Z8 ~3 i8 W. {评价说明：
2 l* [( ?1 I6 U$ ? s6 ]+ d1 f+ o1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
( P" C( N' c" J( ^8 J& |4 z( d, }' v2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。4 N; ?$ W9 P' {% H9 Y6 V7 r
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0 z$ z5 v' g# g5 ?4 n9 C9 b8 x% {你好，这边没有收到您的邮件哦。
) m8 P* [( Y. d4 s$ O4 ^我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
( m6 \9 G* q X% I( {. c3 F. Z您只需提供身份证件【正反面即可】5 P; X$ X4 Q% @) J
- H9 ~& w5 p* }- M5 e, A, @这边可以私发我您发邮件的截图嘛？ |
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) T7 {: _" k! c" v+ Q+ d
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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+ |: d, l" I, G7 l/ z
如何私发给你 |
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/ p$ I3 `9 I; h/ Q0 i, K我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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好的 在线等 |
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9 i2 v; v* W5 ~" g6 {0 ^; x可以再试一次哦。我们邮箱系统之前有问题3 P/ {( C1 z( r% i/ d8 q
[email protected] |
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, v% C. L) K( h% j
已经发送了 收到了没 |
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( q0 x O- ~: |4 q5 y7 Y) Y$ n
怎么和你私信 |
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- ^( K# \+ Q) {* q/ K( w, h我在论坛无法给你发送短消息 只能阅读你发给我的 |
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我的权限不够 |
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2 K8 K! @2 h4 T- ^/ O/ d
还是没收到哦，我让客服联系您了 |
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% i' e+ b' F( I( b4 c8 y因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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4 R$ b3 S2 K2 w$ M! z4 \
客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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1 J6 s9 _. i) |/ b- N您好这个与账户资金无关的，) Y2 Q X+ [+ m P$ O* g) _8 R
为了客户资金安全及避免洗钱活动
" ?, r, N% ~6 b* p我们一般都是由系统随机抽查的以确保是本人进行游戏
6 _* ^' q e3 t- i( \这样一来可以减少资金冻结事件" B+ i8 G0 o/ n& k. G& O5 Y
希望您理解及配合 |
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