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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 * g7 k# e3 P* }3 F) y
+ Z2 d! n' F& R, ^【论坛ID】：收米哥( }9 ]! C. }7 w) r
【公司账号绑定】已通过
# R+ F; \# ?; C【咨询驻站客服区版规】：我已阅读确认
, G! D. L& `2 V, p1 ^* f【咨询详细说明】：
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9 O* M0 M5 k, S D0 W- U已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。1 u/ [6 F" M Y; G; P, M- p3 d5 v
- N3 T8 H6 h: O6 Z% g6 o/ W转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45330 C5 w0 f) T$ {) m0 y
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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. h3 H. v6 \0 \( ]* p好的，先别急哦~七玥这里帮您联系客服看一下怎么处理! W* i5 D$ G" _5 b& }
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跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询, s/ M4 L8 ^3 {8 j6 z! _
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况) i( Z- w1 J9 f; _( A' \. \
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
3 {, m/ F8 O9 \: }2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询" e3 M+ k) h, k# s f& T! k. [6 i3 ^
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8 G& k0 C: f/ ?8 ~& W- L评价说明：+ k- k8 l; s0 I8 W3 G
4 [; i3 k6 C" c. J3 w1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理5 V: E5 B+ W, }0 E3 N
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
7 D4 T P) `7 U' d6 Y! \ i9 i好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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: F! f# z3 J9 e: y" \周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
9 Z4 |4 ?, Z% w7 K; Z6 D; M好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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) y$ `8 P! \7 |& l1 J/ ^我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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: B& ^: G1 {! x" M/ |4 o* o好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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# a) p; D9 [3 D
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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0 a/ @. k/ m4 \5 k您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
1 s* g3 t2 @+ B# ?7 ~7 D本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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