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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 , i, H5 _3 M3 O/ w! t
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【会员论坛ID】：iwatch
! R; m( A( U0 w8 d Q' v【咨询公司】： 头头9 C8 K- B5 \) h) ~% t* D- @2 y8 B$ K
【咨询内容】：+ m9 J, n- ^6 {$ b9 D
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昨天在你家注册了个账号，今天参加活动存了1018。! Y. o( [/ T7 `1 h
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中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。
6 m, D3 J6 j1 A+ y E难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？" t- x7 K4 J3 `! r# O# L4 s; Z
$ D+ I8 E; @' f( G) r5 L* ^5 z' o到现在还没回复我的资金的去向，真有这么难？
1 R1 I% ^7 _+ F* E, i$ g4 h: R+ }( C4 n. w4 O% W- f; h
帮我追问一下，我转的两笔款去哪里了~ （附截图）+ E' o! ?" Y) V. [+ m
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* H B5 b k: q1 R) n0 ~谢谢~& f$ ]% R/ t3 z
下午就找了在线客服，一直没能解决，好像很难一样？* `1 B5 w4 \6 N( g- c+ Y
这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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# h; N7 q8 z y& w& V w现在已经在提款审核中，但是还是没有得到任何解释。9 a: T" f! S+ P) G. V# ?
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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" t" }+ T$ g# J m
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.57 n9 w* u4 {( o. p( \2 l' ` E
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这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。
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9 c: V6 O& [. v) C; @( R& [& ?! ^& I只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:556 p Y8 K: o9 c4 i$ O" @8 _- n
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.57 l$ {* M. P& c/ |* k& s
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这个问题绝对不是这 ...
' ?( a) ~4 Q2 Y8 V% W7 U您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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$ e. E' I2 D1 R; p/ M5 T客服妹妹，我最后说一次。0 K% |7 t9 K6 y5 t* z
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
) T+ l4 n1 c$ s7 I' D- s7 A0 Q按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。9 @3 v+ [: o: R2 @8 d6 v
: W( R, H7 F, F; h1 B! [然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。; q3 ]* @5 v) Q: A' P7 o" l
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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当前离线
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资金到账了，在线客服真的很不给力。1 {: Q& w- M; I( m
就评一般吧。 |
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