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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥; u- i4 R: J2 v+ k5 M L
【公司账号绑定】已通过6 i$ _* G$ u% z) b5 H
【咨询驻站客服区版规】：我已阅读确认) x" h* ]* D! w0 D: G j, h1 }
【咨询详细说明】：$ `4 R' I/ N e) `0 S6 f5 C7 R) z
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) n3 v3 u& `5 `; x, G' Y) y( x# E已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。/ u3 {4 i t7 ^7 _) O% F1 { i
7 G, L l( D9 D转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
. W9 ~/ a3 z Y8 ?% a2 S. ^公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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: n7 h! |+ i% X0 n+ b! H您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间) ] o( X0 v# M. W8 _! s
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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当前离线
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|& G! O) w( Q' K5 w, l看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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2 i+ u+ c7 Z) _+ W
其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
2 E) ?; Y3 o3 P6 {7 a- `好的，先别急哦~七玥这里帮您联系客服看一下怎么处理) n/ G" c1 Y' a, S7 k
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
经验:
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总在线: 3872 小时
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天策-七玥 发表于 2021-11-6 09:53
- ^2 I0 d! d( |! ]: \+ S好的，先别急哦~七玥这里帮您联系客服看一下怎么处理" O, M" D0 j+ j2 n4 U1 R
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' c2 V4 s/ x- t+ I [: t上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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, O2 ?) i5 @( C5 ?好的，先别急哦~七玥这里帮您联系客服看一下怎么处理 ?! z. v* y- b' W
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询- e* D! O/ R) g6 A3 Z$ t* M
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
; ~( e9 W$ [+ F/ `: u e4 d6 H; x2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
! B! n/ W o ~1 p* z7 h2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询; e& ~7 B8 f/ A* q$ Q
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评价说明：
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理9 Y4 \+ s, f: A+ D, |
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。6 Z9 V ^9 t9 H
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