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[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到
) b6 r% {$ z: j$ n7 N目前等待中 有经验的老哥过来说一下这种情况有遇到过没
" X8 Q4 V7 \3 ]4 }2 C3 n) F0 |3 p
* X1 c# M' P3 G- N- _| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 ( Q9 d" c) L4 |% `
0 H5 O+ O, j' s$ s v! X( @
亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈& ?- U5 K1 Z# J3 J
----------------------------------------------------------------------------------------------------------------------# L4 m' x7 r0 n7 @ B" u
跟进情况更新：. r; {, p4 }/ ^
2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服: W) m% c- [$ r
2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
9 a* W, d2 p3 }7 X8 s, V* n2023-11-8 13:30【会员评价】——好评结束本次咨询
: a3 Q7 I! B# q$ r2 h( J% V& E" G2 A& ?
评价说明：6 F0 J+ b. f+ H R0 C2 l
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理5 U9 l7 R+ ]4 [
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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& O! X7 R/ a- ]. Q! ^; n8 M
已经绑定了 |
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7 J2 n c) N% W你好，这边没有收到您的邮件哦。
- i! R$ `5 T9 m( F我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。, z) K6 G" W# P" Y: n6 m
您只需提供身份证件【正反面即可】1 l' o8 E. {+ G; g: \4 g$ z
. f% }5 O; R9 W2 q
这边可以私发我您发邮件的截图嘛？ |
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12BET客服代表 发表于 2023-11-8 09:09
Y1 W/ k% j$ j" P; t( A3 {% ]0 f你好，这边没有收到您的邮件哦。0 h" J* \* K! c7 V1 a/ x, d8 [" l
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。
$ m/ g/ k3 ^, ?* ~, c8 m- `您只 ...
: G3 s/ v5 L$ Z4 K4 a可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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12BET客服代表 发表于 2023-11-8 09:09# l. m- @. D9 |' h6 l
你好，这边没有收到您的邮件哦。* f6 l' p3 {7 L" h/ u$ a
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。7 c+ }3 B! j& e% w2 p2 a8 s3 ~
您只 ...
如何私发给你 |
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( N- p3 ~/ s, N+ }. D4 L, g! P; w我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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* q5 \5 Q* r8 C$ h; k; \7 i( ^
可以再试一次哦。我们邮箱系统之前有问题+ l9 x1 z5 {. ]" z% W# d/ _
[email protected] |
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& r- a1 @1 b$ P
已经发送了 收到了没 |
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/ h% B& _+ z/ I9 I, O& W
怎么和你私信 |
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+ d! g( p$ ]0 y& E/ O6 r我在论坛无法给你发送短消息 只能阅读你发给我的 |
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- k; [: P) j1 U! ]7 H8 q
还是没收到哦，我让客服联系您了 |
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7 O# @, D U. m: l( j
因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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; x. ~" x: Q: |客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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9 R" R W6 ?6 b8 u
您好这个与账户资金无关的，
: W9 B2 ]1 f% V1 L" q1 w为了客户资金安全及避免洗钱活动- h" o3 }/ q) i; x
我们一般都是由系统随机抽查的以确保是本人进行游戏6 [5 h; _7 ~* s9 p
这样一来可以减少资金冻结事件0 h1 j x$ v( |# X# q) H
希望您理解及配合 |
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