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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 " `& F. R5 f& F) \2 n* l
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【论坛ID】：收米哥
& h( m; i" U# d: N& ], c& A4 K【公司账号绑定】已通过
8 E5 v( `' p- e: T* x0 V0 s$ f# J【咨询驻站客服区版规】：我已阅读确认
/ h" H: Q6 _% _- a7 e1 _【咨询详细说明】：
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) n& o! D5 I2 c+ H' ]) O已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。9 z* b! [0 b3 A: I1 ~7 E$ w; x! l
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45334 C3 u3 r$ d1 m! b; A1 A5 e
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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t. A' |& d8 c. ?' C+ b好的，先别急哦~七玥这里帮您联系客服看一下怎么处理: \) ]" K8 v3 R. F4 R [+ N
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跟进情况更新：$ E3 F- A: R. \
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询$ N4 \: t" B& D: r( {4 Y
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
! o- a+ }" w* {+ B# ]2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
' q2 F2 P! I0 |, O5 \' O2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：
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; O8 H' z) k( m) ?1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
( v& H: m2 W8 X' K5 @2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53" S9 R0 k; Z/ \3 M. ]2 K" O
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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! p0 E: r( L1 L; ]. x4 r1 V/ h上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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5 B. t$ s% m* [, Z! ^& L5 D周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:536 `4 `0 T+ O7 a$ ?2 l y: C
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理4 `4 D) O6 i1 `- ~/ \
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! r' B% _5 ~- o, d: e我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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8 T* q! S" k( u* U% c( I
好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评0 h6 I3 m2 Z7 L9 m
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当前离线
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: t7 X5 i, U( d其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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0 e2 C1 \7 S# v- [% ^您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间/ f& Y2 s8 x) H/ E- w" @
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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