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本帖最后由 天策-瑶娥 于 2022-11-22 14:53 编辑 7 Q9 U, }$ r" q; l7 B0 _2 O4 n
~3 T& N# k% F0 ]. b% W【会员论坛ID】：初中生杀庄
) Q1 l/ p1 B- H. v( F/ A. F( q【咨询公司】：乐动体育
- T; j! v8 W( t# E【公司账号绑定】：无
0 R S" e) }: [* J: l【咨询内容】：我提供了所有需要的资料 然后报纸与居住证明事先说过没有办法提供 也标注了 论坛的客服也说了可以替换其他的 但是回复的是资料不行 客服解释一下
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑
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你好，这边会帮您联系驻站客服，给您提醒一下，咨询区是让会员有多一个渠道联系客服，不会强制公司客服前来回。
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; v2 d; z8 Q4 A$ S---------------------------------------------------------------------------------------------------------------------) O( i9 K, B6 S. m9 |$ ]
2 ~& Y# z; l$ Z& l' p# S跟进情况更新：
4 z/ i( ?& ]1 s/ Q2 k7 G/ d# ~# o" Y7 S5 u v* o
2022-11-22 08:28【版主回复】——版主-瑶娥接受咨询并转达客服
9 V* i4 D [6 o8 g {4 Y) `4 m2022-11-22 18.10【客服回复】——客服告知楼主依照邮件内容给予相关部门其他需审查资料，如无法提供，于邮件内告知并请相关部门提供备用资料审核1 S! i4 l% k0 @
2022-11-22 23.30【版主回复】——版主要求会员对本次咨询进行评价" u, u: a" n E" }! o+ f3 [; k8 N
2022-11-24 16.42【版主回复】——超过48小时未评价，默认【中评】$ S6 I7 P4 f+ ]+ q5 q$ L
' A" E( p8 Z8 u: b. B1 p% k! Y8 P2 q评价说明：+ p2 A: n i1 H! ~" I
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理2 H! F1 p0 M4 c( ^/ }2 R
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。0 ]+ x4 h/ o0 w& | V
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2 u' Q; k0 o" r1 y* W \; _! D! N0 n4 ?
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我与11月7日发送邮件，客服11月17日回复的我。 |
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我用流水单替代了居住证明 机动车销售证明替代了报纸 我都说明了 报纸是买不到不是不买 居住证明因为居住在本地与户口簿同一个地方 无法开具 |
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3 T/ o. p" D% S$ l( `: g论坛驻站客服 明明都说了可以替换 然后现在又这样 到底是什么个意思 |
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. V( a$ X/ g6 k2 n楼主有没问什么原因不能替换，或者刚好楼主替换的资料是不对的或不符合的，还是楼主再去询问一次。 |
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楼主在这提醒一下，我们咨询区有咨询发帖格式的哟，不然帖子将会移到违规区。这次瑶娥已经帮您更改了 |
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您好，请依照邮件内容，给予相关部门其他需审查资料，如无法提供，请于邮件内告知，请相关部门提供备用资料审核 |
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, g8 `5 S: } c# `' |, L% L7 v谢谢客服回复 |
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楼主，客服已经回答您了，楼主根据客服说的完成吧，在这还请您为本次的咨询做出评价中评、好评、差评。谢谢！
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当前离线
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑
, Y8 E4 x6 F. b8 X5 j" m6 Y7 O
7 F7 O' c/ M: y6 d- i% d' O5 h7 K- H您好，由于楼主超过48小时未给予评价，版主这里默认评价为【中评】并提醒您若多次发咨询主题，但从不进行主动评价，论坛不再受理其咨询事务，请您注意一下哦，谢谢！ |
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