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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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# y: ?0 ^( Y4 c- A# W2 {* J楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。4 W$ D1 Y2 [! R; Y7 A: L, S
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。7 W5 f7 F' h' X: L3 b, K) v. H7 m7 t
+ g/ J; A: q" C* P$ F$ W' x2 Z跟进情况描述：
4 e& _( M- X( `2 ~3 U2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服& ]/ \7 p0 D# C" K
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。' p, @' R( D" v
2021-8-23 23:04【会员回复】——已到账
6 P1 I# I6 A$ P8 z n4 c2021-8-23 23:04【会员评价】——好评
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本次咨询总结：
- E5 l2 H" B' {1 o; z5 `6 \+ p y" G本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。$ z8 z: Z& }4 g; B* X" S6 ?
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。$ N+ x/ m) r: ^ Z# i; Q1 Q1 n, J
, G2 P P/ m6 O$ g# Q. j评价说明：) i( y: I9 L \
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
& J( r& \6 q" `6 V% @! \2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：8 B/ z- ]7 _; `' C
抱歉为您带来不便！2 }' H, J' ^( B: C# \) q1 z" {* d
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？8 c! z! \3 }7 p) C4 d/ |+ w
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】' {: T" f" `" E
2 F; x4 M: P. y' f( H9 p评价说明：
- q) K4 O. |2 O: R: g" ^7 @8 d1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理 M# Z8 a/ u L" {2 `& m! S' O
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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感谢您的好评 |
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