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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 7 p# V* P T; Y T. l
2 t9 i$ M# Z' q+ @# |- I【会员论坛ID】：iwatch
: w7 a3 t4 X9 D$ `3 o! ?【咨询公司】： 头头
% J: [, d/ V+ }3 [" Y7 M【咨询内容】：
6 j; l! X- z3 k0 K% G8 y/ |7 ?$ l8 i0 J" N# b. Z
昨天在你家注册了个账号，今天参加活动存了1018。. I% F, b6 S# {9 _; I
# J( Q" t9 D( p# [8 u9 k8 z: g- j
中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。
# R: X1 N2 ?' x. N难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？% _9 y2 Z U+ ^
2 q) l) ^8 S3 d ]
到现在还没回复我的资金的去向，真有这么难？9 v4 L! |. |6 k3 G: R% W
7 |+ H% l+ B$ P
帮我追问一下，我转的两笔款去哪里了~ （附截图）
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+ m" h. i y' {# N# B
谢谢~
% b K* R9 @7 r( J3 r下午就找了在线客服，一直没能解决，好像很难一样？
) J" z$ K0 I/ M) m7 i6 Q- a& t6 {这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。" A1 l6 u+ }: P
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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5 \% C- c+ Z8 d# v
现在已经在提款审核中，但是还是没有得到任何解释。
7 J/ {! R& F8 r) U( l* q! Q5 M$ J如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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6 \2 V/ U4 o" {当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5. |# m3 y( k7 p2 A" d6 c- t" K% A
: d4 L: | l8 d; D: y) n这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。1 a* Y5 Q5 g6 C3 P' b% |- Z
8 d- \' `, D! A- k& y: P只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55
- A* Z/ E! z( }" {; y当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
0 Q) s. J: {5 q- I2 Y( u: h- |
8 n2 _: q+ u7 F7 T这个问题绝对不是这 ...
/ J5 I0 |+ D8 m3 p您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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0 T% h9 l, ~6 K8 s: y
客服妹妹，我最后说一次。
6 {. U0 e+ ]. L3 X# [0 X' F) J昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，. i% X9 l5 [ w# g2 j! f" V
按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。1 u9 l/ j8 o/ o4 M
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
& t1 T, S2 G6 z+ q, q' K. m: e虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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: c2 B7 T& ~6 U, H& \8 H' p
资金到账了，在线客服真的很不给力。
: j/ m( P, I. p就评一般吧。 |
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