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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 - g' v+ v. m" P& q# `/ H
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。 _8 P" h$ r7 A
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7 E( T6 @" e5 ^. M-----------------------------------------------------------------------------------------------------------------------
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) p" O. v% F: g% P* m6 h会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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跟进情况描述：
# j: W: w* W2 F4 U( F1 \2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
% {. }1 h+ F8 R, j2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
9 r1 s2 V; T, f6 ?7 m! p1 ^7 I; r2021-8-23 23:04【会员回复】——已到账% k [; ^& X2 B. K! t
2021-8-23 23:04【会员评价】——好评
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- Y7 q! g2 {- v0 T5 C& f本次咨询总结：6 B" v; O8 v' t! M S
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。" B8 R" a2 b# W& ^2 r2 Y$ J
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。# l* u/ w, d: ~+ f# s e. Q
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评价说明：
8 g0 y- G% J, _ l4 k5 D" @1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
; ^& V$ U+ F! x- v3 ]2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。8 o% P$ E. f# i$ j
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当前离线
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您好，亲爱的会员：
) s- H! C2 l& b8 O0 W抱歉为您带来不便！
3 P& R! A8 Y+ i* k- ?经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
. {4 u5 u! `; J7 ^如果收到了，请您对这次的事务进行评价 【好评、中评、差评】; {) O# `' t T6 b/ j2 d
# M6 j5 x" i! u' G. b0 P评价说明：
" n% M2 l& v; h& u1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
- b/ [/ }# n0 J4 b1 t2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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本月在线: 58 小时
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* Q) L7 k! O; I, e$ V感谢您的好评 |
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