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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？ ; P- R! S& g& C- Z0 |5 @ A
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 5 v9 G- X9 A8 Y9 k' `* t; J
) t' t; M% `$ J+ N B& s9 Q! G( c楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。/ {9 B8 O0 t) U7 b4 g9 [2 \
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
1 u6 d! o& i( n
( W" C# r1 g5 A) g: \7 M0 V跟进情况描述：& X7 N# ?( e, _; e/ k; U
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
9 l$ O, W N3 U3 K2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
/ r6 b* R9 M+ `( _1 F2021-8-23 23:04【会员回复】——已到账
" |; X ]: l' V* H7 \# P2021-8-23 23:04【会员评价】——好评7 h0 B: q% g, j5 ]; ^
" r2 {0 D- {; M, x7 z" J! J本次咨询总结：
5 Y5 F" H9 }: k* M2 v. J) B本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。 l# S& E, m# H# @0 {6 u; b
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。3 u0 n' p4 X8 @7 x1 Y. F. q
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评价说明：+ O4 T0 S/ M/ @. N7 S# x, \
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理; \# x# e: P/ w: [ u! I
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。* X! [1 t& }, K$ v: x& U. q
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当前离线
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您好，亲爱的会员：
2 M- @ Q3 p0 S8 C/ {- Z抱歉为您带来不便！
4 R7 W0 O& j3 I- u% R! T! ?% U经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
! s/ {, s: \ `: f8 |如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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评价说明：% P1 m* Q/ B$ t g4 E7 S9 d
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
! F9 M5 }4 o4 i5 B, m2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
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总在线: 9274 小时
本月在线: 0 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 15500 小时
本月在线: 242 小时
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$ ^0 l$ J# S8 R" H% ]7 Q感谢您的好评 |
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