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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑 ( T7 Q5 V, G' w" J' b6 W) n# C
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【论坛ID】:：yuyiyui& u, z" ^ U# `* b5 R& F
【咨询公司】 ：E世博+ ?: e$ ]) G6 F# G+ }8 U
【公司账号绑定】 ：已绑定; x3 H, v3 M- |' A. X6 L `$ \
【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。3 Z: E1 U' J/ `$ q7 h3 w: t/ |
注：非法投注行为之定义，请您参阅【协议与规则】第11条
+ ?4 m) x3 r( k. i2 ^11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。
! K$ _: G9 b% n' P" s; z$ P( q; R如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！3 Z! A* H( ?/ b, X0 I: f- F, i
Ｅ世博 客服中心 敬上6 [1 L0 i: @% n0 W- j( {9 M1 n, |
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希望e世博驻站客服帮我看下什么情况，尽快帮我解决
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑
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七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
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跟进情况更新：
4 h0 k. E- h5 K* P9 @2 l- y/ e2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服
: e9 a) u! F: |6 h( H ~2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可# T7 ]' N; ?; u6 R9 t' S
2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服* V5 ]4 f6 a6 N! E: J" H% a R. L
2022-8-28 15:22【评价】——版主默认评价—中评$ z9 _& U, b* r. |
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评价说明：
1 ^6 v) f1 X* d, f$ a$ D! i1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理" M3 D+ t9 [) Y, Q; k/ e6 o
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好
8 g3 f! `: K- \6 n6 I很遗憾得知您的消息2 S% P& P5 F3 o; f W9 I
e妹也协助哥哥去询问状况* p6 D. z- D1 f3 v H7 A5 F' f1 T; a
可惜妹妹人微言轻 实在没有权力去了解详细原因3 u6 G( T0 _; z. N& m8 s
若哥哥还有任何疑问，可以谘询在线客服小姐姐的+ R0 Y! ?2 x# [9 \+ r* t
还请您谅解，谢谢！ |
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当前离线
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哥哥您好～$ q4 _! G# @5 v# X. \6 d. L# B
e妹家信誉哥哥是可以放心的呢！8 }. W: ?8 \" l. w& W5 V
这是风控部门进行的正常程序唷，8 b3 }7 }4 t: {4 c
待七天审核结束没问题就没事啦～; `- \ L4 D$ m o
咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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当前离线
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0 x5 g$ B* t6 Y) \0 D我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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' g& R; W3 R* U9 N彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经
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|' ~% d, F R2 Y5 T这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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* J; v6 }7 G( F# F4 s Y第七天了，还是没有任何结果 |
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3 O; v4 k! y& H- v: M [# P好的 |
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