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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo
1 z6 B L- d& C1 N; w/ T【咨询公司】：E世博% e7 N. Y) X" d1 _ |
【公司账号绑定】：已绑定
$ o z0 ~5 b! F, r4 _. O. x【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。
, ~+ s" A9 U `& s/ p 咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。% w- m& g2 C9 `3 h. f0 J
现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。
^8 y8 X _8 O 对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。* e0 H- z L7 b8 _, f8 E, u: A7 q. H
另外，建议提升网站安全措施，否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
3 J) ?# I* l% V* {% x& _6 X. |7 ~! N/ T. B/ _, Z% t6 l
好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。
! L+ o5 o1 R/ O: b; n--------------------------------------------------------------------------------------------------------------------, b$ t$ {3 q6 Z# F/ Y# n' ^
跟进情况更新：
3 h5 ^4 S* |) h& p2 w* @2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服
! I! R2 h3 ^( ~: ?2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。
) `0 T) G8 I c( ?# o. i/ K4 _2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价- U2 I% x0 H! j+ z" y
2022-10-27 14:24 【会员评价】—— 中评4 T: v. U( H* ~7 d; d( ^: c4 w
" M5 j0 A0 L5 t3 Z9 t评价说明：
6 g& Q( M9 ?$ S3 {1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
7 e: |4 C& N5 ?# d% ~2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好
, Z( B. _8 n+ O2 R) Le妹已将您的状况回报给相关单位了！% M% t+ u/ k6 w& j2 \) X+ R7 z
请哥哥放心，公司会尽快协助您的问题的～
8 I& t) o5 Z2 _2 M+ z由于妹妹权力有限，无法了解详细原因 :(
) ^' W$ ~1 r+ @& |/ J如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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