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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
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总在线: 2130 小时
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/ ~+ U( m9 L! z! }% F/ \8 l& B
) p( b% K6 g4 H, _/ n$ V# o
上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！
* P$ Z/ |* t) @; s还有1小时活动开始~请你赶紧处理一下~谢谢, Z- c' p- K) u3 A$ k& @5 W2 Y2 n
咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？- E1 h0 E! C. S
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，# Q0 O. }+ P8 u1 C1 e8 W5 ~
等等就可以直接报名抢楼了，不用太担心喔！:) |
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败; n9 ~4 o; O0 }! _/ }$ z- d8 S
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问下贵司财务~多久可以处理好呢？
, ] z. ?0 x' L* l目前还不确定时间 很抱歉 他们一旦上分会通知我们的
Q5 s9 d, w# d2 |0 E" H0 a# {5 d. J8 e11:39:04. i: W' U5 H* w/ R
现在我查询到，存款失败呢，什么情况？？？
2 n3 S( f" I& |5 w6 @因为太久没有查询款项，系统会自动显示失败
7 X0 U0 \5 f! @等等财务查询款项会帮您调整上分的8 [, K7 e$ I! P7 g, M
11:42:29
z) C" X) Q, ?% O' _调整上分不可以！活动要求在线存款上分的！
' C! n8 H$ @$ v- i没关系，我会帮您备注起来的% H; A1 A+ g! A1 B+ u- ?
11:43:346 ^9 A" }: p3 \. k0 b. W- L5 i
请你继续跟进~我再同时需求论坛客服帮助
7 R3 I; l, h' y嗯嗯 财务说他正在帮您调整了4 z, w: ?8 o3 g& c
我这里有帮您备注了～ 他们审核存款就会知道了/ z/ ?7 v* a4 A& K4 ^
11:51:07
8 n6 J! A3 R+ } H亲 已经帮您调整上分了
! R" C) G$ ~" z9 v9 [11:58:15
1 L) q! Y5 W' O9 A2 A问题是调整上分~不符合活动要求呢？( }+ F8 p8 ^) {9 R
我在咨询论坛客服呢7 M% Q" w/ G8 \$ ~ k. W$ }
您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败9 ~ F. K+ g& D( @0 `( E
我有帮您备注起来了
/ N8 U8 H0 S: G9 I3 Q11:59:47
* K' } l# J( @- E8 O+ v- j7 r这个应该你说了不算的~要论坛客服同意才行吧？ |
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富易堂赵云 发表于 2015-10-22 12:51
. \$ F3 ?" r- M! g. k4 r子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
6 \6 }. J5 F/ T+ I' i) L7 Y+ j等等就可以直接报名抢楼了， ...
谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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