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学习体彩投注站好经验——专访甘肃立新彩票店
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《立新彩票专卖店》自2001年9月25日甘肃省体育彩票电脑型彩票上市以来,业主杨立新用认真、周到、规范化的服务,赢得了众多彩民的信任,连续多年销售额名列全市前茅,通过本次专访,为广大体彩业主介绍一下老杨的成功经验。3 x+ t5 ?( U7 m: ~" r% ^3 J- D3 g
十年来,老杨始终把自己的投注站网点为一个为彩民服务的窗口,勤于沟通,不断加强对彩民的感情投入,老杨信奉一句话:“得民心者得天下!”销售彩票也是一样,必须要经常与彩民沟通,很多彩票同行能模仿他的销售方法,却模仿不了他与彩民的感情。老杨广泛结交各方面的彩民朋友,并尽量帮助他们,提供力所能及的服务,使自己成为彩民工作和生活的好朋友。到了年底,老杨就自费1000多元,购买精美的纪念品,分发给站点的老彩民,并举办简单的联议会,新老彩民畅所欲言,增强了凝聚力。使彩民逐渐淡忘了销售与购买的关系,取而代之的是浓浓的友情。3 }/ ~* D5 I- s4 k) s; I$ T
诚信经营,创新服务也很重要。结合这一理念,老杨制定了服务宗旨:# v- f- J0 i: Y; G- `
购不购彩心态一样,热心服务;
9 n- t% D* K5 W- K+ @: f1 U 买多买少热情一样,笑脸相迎;
, Q% ^4 k) x2 ?2 U 新老彩民态度一样,相互切磋;$ y# d2 ] H3 X$ Y9 b2 O
电话购彩上门购彩都一样,信誉至上。
: @1 E+ K0 m/ o 这些宗旨老杨不是放在嘴上,而是落实在每一个销售细节上。有一次,一位乡镇来的彩民到市区办事,听说他的彩票网点有过中出大奖的经历,想咨询一些选号技巧,但考虑诸多,又不想在老杨网点购买彩票,所以在思想上多了些想法。老杨得知后,向这位彩民耐心详细地介绍了相关选号技巧和知识,彩民觉得实在不好意思,当即要掏钱打彩票,老杨笑着说:“不用,您还是回家模拟几次再买,不可盲目下注,如果我介绍的方法好,再下注也不迟。”就这样,老杨以真诚感动了彩民。后来,只要进城办完事后,这位彩民总是专程到老杨网点购买彩票。又有一次,一位做生意的彩民朋友因业务繁忙,每次均按照投注计划在老杨网点留足资金,让老杨替他选号打票,最后统一结算,终于工夫不负有心人,有一天恰好选中了排列三组选六60倍,中得奖金9600元。当老杨打电话通知他时,他几乎不敢相信,连问几遍:“这是真的吗?”直到兑到了奖金他才高兴地说:“老杨,你真行!”《立新彩票专卖店》就是这样用事实兑现了自己诚信的诺言。 O6 i2 C2 a+ B8 T4 [4 \( s
老杨即是投注点业主又是销售员。平时严格要求自己,每当打出一张彩票,无论金额多少,都要送上句:“祝您中奖!”让人感到温暖;每当有彩民中奖时,送上一句:“您中奖了,真为您感到高兴!”使人喜上加喜;彩民不中奖或心理不平衡时,老杨就多安慰、多鼓励:“下次一定中,并且是大奖!”让彩民疑虑顿消。时间一长,带旺了人气,来他的彩吧购彩的彩民络绎不绝,效益也越来越好。
% t1 [- t+ K, W; | 老杨十分热爱体彩事业,也更爱他的彩民。老杨常说:“彩民对体育彩票的热情,就是对他工作最大的支持,十年来,彩民陪伴他一路走来,内心十分感动。彩民不仅是他的衣食父母,更是他创业路上的源泉动力。”老杨用真诚、善良、诚信取得了广大彩民的信任。
8 G& V- t# Y/ E! L 近十年来,老杨的《立新彩票专卖店》累计销售了近几百万的销售额,多次被评为“体彩优秀网点”,这些荣誉一直激励着他,使老杨更加热爱体育彩票销售工作。老杨坚定的说:“我有信心在今后的体彩销售中,继续加倍努力,再创新高,为体彩事业做出更大的贡献!”(闫宇涛) |
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