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本帖最后由 天策-瑶娥 于 2022-11-22 14:53 编辑 2 S+ x. ~% b" @4 ~; h
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【会员论坛ID】：初中生杀庄4 O- F( X5 j3 `; v, w' X; X0 G& }
【咨询公司】：乐动体育
/ m0 }( [/ s9 d) j! S! {【公司账号绑定】：无
, t$ {5 v9 u, E【咨询内容】：我提供了所有需要的资料 然后报纸与居住证明事先说过没有办法提供 也标注了 论坛的客服也说了可以替换其他的 但是回复的是资料不行 客服解释一下1 L' y; c, `1 P9 ^' @, c1 F
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑
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6 w5 d; s s* r3 Q( g" V$ J$ c你好，这边会帮您联系驻站客服，给您提醒一下，咨询区是让会员有多一个渠道联系客服，不会强制公司客服前来回。
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$ O( C/ J8 z% A, N$ d---------------------------------------------------------------------------------------------------------------------/ F3 ]& @3 D9 j+ R& L! p
4 L: v9 u! Z% [% w+ k8 T- D" O跟进情况更新：7 K k7 H4 s! M
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2022-11-22 08:28【版主回复】——版主-瑶娥接受咨询并转达客服7 |& T$ @ M% v9 @) l
2022-11-22 18.10【客服回复】——客服告知楼主依照邮件内容给予相关部门其他需审查资料，如无法提供，于邮件内告知并请相关部门提供备用资料审核+ G2 k* D" [4 Z: t5 e
2022-11-22 23.30【版主回复】——版主要求会员对本次咨询进行评价- m0 x% r ?( M) k
2022-11-24 16.42【版主回复】——超过48小时未评价，默认【中评】
+ ^4 [$ g/ e* `' w8 U( u* A4 [8 ]. d: t+ H, s
评价说明：
& r& }( v5 A, S0 B/ F1 k1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
9 A# g# h! R% e1 P, \( a: p' F4 H2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。3 ?1 t* e& B% J' \ F/ _: k! O* U
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1 x% U+ N5 j6 M9 k: _4 x# U: ?# a" j& a" H2 j
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我与11月7日发送邮件，客服11月17日回复的我。 |
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我用流水单替代了居住证明 机动车销售证明替代了报纸 我都说明了 报纸是买不到不是不买 居住证明因为居住在本地与户口簿同一个地方 无法开具 |
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" B, M1 |$ ?/ N. D: c) p论坛驻站客服 明明都说了可以替换 然后现在又这样 到底是什么个意思 |
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& [% O2 {$ \9 o; V& k' f
楼主有没问什么原因不能替换，或者刚好楼主替换的资料是不对的或不符合的，还是楼主再去询问一次。 |
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楼主在这提醒一下，我们咨询区有咨询发帖格式的哟，不然帖子将会移到违规区。这次瑶娥已经帮您更改了 |
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您好，请依照邮件内容，给予相关部门其他需审查资料，如无法提供，请于邮件内告知，请相关部门提供备用资料审核 |
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+ |7 k; v4 A& y. W9 {% n- L0 ]谢谢客服回复 |
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楼主，客服已经回答您了，楼主根据客服说的完成吧，在这还请您为本次的咨询做出评价中评、好评、差评。谢谢！0 B$ S* X2 B, _ X( b* s
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当前离线
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本帖最后由 天策-萌二姐 于 2022-11-24 19:52 编辑 ' i* u: z0 ]7 P
2 w* ~% R8 m4 e9 I& H8 n! v您好，由于楼主超过48小时未给予评价，版主这里默认评价为【中评】并提醒您若多次发咨询主题，但从不进行主动评价，论坛不再受理其咨询事务，请您注意一下哦，谢谢！ |
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