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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo
2 @# g0 Y4 Z3 Q- f" v【咨询公司】：E世博
# _# |2 [$ |8 P2 {& A" ?【公司账号绑定】：已绑定
" s* e2 H' g/ `! ] V/ J【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。& U) M. l H p; t, a! B2 z
咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。1 ]8 S! n& F# [* n3 j5 W
现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。6 L5 k! Y) l8 m% p) s f- s
对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
. n, Z3 i2 B2 v% |8 f6 A, t1 F: o 另外，建议提升网站安全措施，否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑 ( g F7 j& p: w& ]- @: C# n3 `
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好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。- t4 P& ]4 a2 W' p3 {$ {
--------------------------------------------------------------------------------------------------------------------
! h6 V/ s. b2 |/ A! I: x6 i* b, L跟进情况更新： F% S- r5 D7 p) @3 R
2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服0 n2 s) X( G: l! P
2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。
. i4 F+ U; C/ X9 c; y( j2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
" D. J9 F/ T( y- Q3 V3 M2022-10-27 14:24 【会员评价】—— 中评
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评价说明：. r7 {# D: z# k) f, I) `) f! D
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理! [8 Z& W& `7 H) G6 d0 N
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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哥哥您好
( Y! u9 S2 r% ]( ] u9 x9 j1 I! X# ye妹已将您的状况回报给相关单位了！! Q4 @# u* L- @( p& G
请哥哥放心，公司会尽快协助您的问题的～
9 {9 N0 C, W( z6 v E由于妹妹权力有限，无法了解详细原因 :(6 |# p( i6 n% j5 G% J. z+ i
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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